Description

AppleCare+ for MacBook Neo – 3 Years

Complete 3-Year Protection & Support for Your MacBook Neo

AppleCare+ for Mac gives your MacBook Neo extended hardware protection, accidental damage protection and direct access to Apple experts.

Your Mac comes with 1 year of hardware repair coverage through Apple’s limited warranty and up to 90 days of complimentary technical support. AppleCare+ extends your coverage to 3 years from the AppleCare+ purchase date.

With AppleCare+, you get unlimited incidents of eligible accidental damage protection, with an applicable service fee for each incident.

Key Benefits

3 Years of AppleCare+ Coverage

AppleCare+ extends your MacBook Neo protection to 3 years from the AppleCare+ purchase date.

This gives you extended hardware repair coverage and Apple technical support beyond the standard limited warranty.

Unlimited Accidental Damage Protection

AppleCare+ provides unlimited incidents of eligible accidental damage protection during the coverage period.

Applicable service fees:

• Screen Damage / External Enclosure Damage: ₹8,900 per incident
• Other Accidental Damage: ₹25,900 per incident

Apple Authorised Repairs

Eligible repairs are performed by Apple-authorised technicians using Apple-approved service and genuine parts where applicable.

Global Repair Coverage

AppleCare+ provides global repair coverage, including parts and labour, subject to service availability and applicable terms.

Priority Apple Support

Get priority access to Apple experts through:

• Phone
• Chat

Apple experts can help troubleshoot hardware, software and other Mac-related issues.

One-Stop Apple Support

Because Apple designs the Mac hardware, macOS and many Apple applications, AppleCare+ gives you access to a single support system for your MacBook Neo.

Apple experts can help with:

• macOS
• iCloud
• Apple applications
• Device setup
• Software troubleshooting
• Printers
• Wireless networks
• Apple services

Hardware Coverage

AppleCare+ for Mac provides eligible hardware repair coverage through Apple-authorised technicians.

Coverage includes:

MacBook Neo

Your eligible MacBook Neo is covered for eligible hardware issues during the AppleCare+ coverage period.

Battery

Battery service is included under applicable AppleCare+ coverage.

Power Adapter

Included accessories such as the compatible power adapter are covered where applicable.

Apple Memory

Apple memory/RAM is covered where applicable.

Apple USB SuperDrive

Apple USB SuperDrive is included where applicable to the covered Mac configuration.

Accidental Damage Service Fees

Each eligible accidental-damage incident is subject to the applicable service fee.

Repair Options

Onsite Service

Where available, you can request a technician to come to your work location or arrange courier pickup of your Mac for service.

Availability depends on location and service requirements.

Carry-In Repair

You can take your MacBook Neo to:

• Apple Store
• Apple Authorised Service Provider

for eligible service and repair.

Software Support

AppleCare+ also provides direct access to Apple experts for questions related to your Mac.

Support can include:

macOS & iCloud

Get help using macOS and iCloud.

Apple Apps

Get help with Apple-branded applications such as:

• Photos
• iMovie
• GarageBand
• Pages
• Numbers
• Keynote

Pro Apps

Support may also cover Apple professional applications such as:

• Final Cut Pro
• Logic Pro
• Other supported Apple pro apps

Connectivity

Apple experts can also help with:

• Printers
• Wireless networks
• Compatible connections

What Is Included?

AppleCare+ for Mac provides:

• 3 years of AppleCare+ coverage
• Unlimited eligible accidental damage incidents
• Apple-authorised repair
• Global repair coverage
• Parts and labour coverage for eligible repairs
• Battery coverage
• Included accessory coverage where applicable
• Power adapter coverage
• Apple memory/RAM coverage
• Priority Apple expert support
• Phone support
• Chat support
• Software support
• macOS support
• iCloud support
• Apple app support
• Printer and wireless network assistance
• Onsite service where available
• Carry-in repair through Apple Store or Apple Authorised Service Provider

AppleCare+ Pricing Reference

The pricing information provided for AppleCare+ for Mac is: