Description

Protect+ with AppleCare Services for iPhone 18 Pro — 1 Year

Complete 1-Year Protection for Your iPhone

Protect+ with AppleCare Services – 1 Year is a comprehensive device protection and support plan designed for eligible iPhone 18 Pro users. It combines AppleCare Services with protection against eligible accidental damage, along with convenient service and support benefits.

The plan provides 1 year of protection and AppleCare Services, giving you peace of mind against unexpected accidental damage and eligible device-related issues.

Key Benefits

1-Year Protection

Get 12 months of Protect+ with AppleCare Services for your eligible iPhone 18 Pro.

The plan remains active for 1 year from the applicable coverage start date, subject to the plan’s terms and conditions.

Unlimited Accidental Damage Protection

Protect your iPhone 18 Pro against eligible accidental damage during the 1-year plan period, including:

• Accidental drops
• Screen damage
• Back-glass damage
• Liquid-related accidental damage
• Other eligible accidental damage

Eligible accidental-damage claims can be made during the 1-year plan validity, subject to the plan terms and applicable service fees.

AppleCare Services

Get AppleCare Services for your eligible iPhone 18 Pro throughout the 1-year coverage period, including access to Apple-authorized service and Apple technical support.

Eligible hardware service is performed through Apple’s authorized service network using genuine Apple parts where applicable.

Battery Service

Battery service is included when the iPhone battery retains less than 80% of its original capacity, subject to the applicable AppleCare Services and Protect+ terms during the coverage period.

Free 50GB iCloud+ Storage

The plan includes a complimentary 50GB iCloud+ subscription, where included with the applicable Protect+ plan.

The iCloud+ benefit is available subject to the applicable plan terms and subscription conditions.

Use iCloud+ to help securely store:

• Photos
• Videos
• Files
• App data
• Device backups

Priority Apple Support

Get priority access to Apple experts during the 1-year coverage period for assistance with:

• iOS
• iCloud
• Apple apps
• iPhone setup
• Software troubleshooting
• Apple services
• Device-related issues

Transparent Service Fees in India

Applicable service fees for accidental damage are:

Applicable taxes and plan terms may apply.

Screen & Back Glass Protection

If your iPhone 18 Pro suffers eligible accidental screen or back-glass damage during the 1-year Protect+ coverage period, the applicable service fee is:

₹2,500

Service is subject to claim approval and the applicable Protect+ terms.

Other Accidental Damage

For eligible accidental damage other than screen or back-glass damage during the 1-year plan period, the applicable service fee is:

₹8,900

This may include eligible accidental incidents such as liquid exposure, subject to the applicable plan terms and assessment.

Apple Authorized Service

Eligible repairs are handled through Apple’s authorized service network during the applicable 1-year coverage period.

Depending on the service requirement, your iPhone may be serviced through:

• Apple Stores
• Apple Authorized Service Providers
• Applicable authorized service locations

Repairs use genuine Apple parts where applicable.

Doorstep Pick & Drop

Doorstep pick-up and drop-off service may be available in eligible metropolitan locations during the plan period.

Where available:

1. Your iPhone is collected from the selected location.
2. The device is sent for eligible inspection/service.
3. The repair is completed through the authorized service network.
4. The device is returned to you.

Availability may vary by location and service requirement.

Same-Day Repair

Fast-track repair options may be available for selected services and at selected authorized service locations.

Screen repairs may be completed on the same day in eligible locations, subject to:

• Parts availability
• Service center capacity
• Damage assessment
• Repair type
• Appointment availability

Same-day repair is not guaranteed for every claim.

How to Claim

If your iPhone 18 Pro suffers eligible accidental damage during the 1-year coverage period:

1. Contact the applicable Protect+ service/claims support.
2. Provide your device and plan details.
3. Submit the device for inspection or assessment where required.
4. The claim is evaluated according to the plan terms.
5. Pay the applicable service fee.
6. The eligible repair/service is arranged.
7. Your device is returned after completion.

What Is Covered?

Protect+ with AppleCare Services may provide coverage for eligible:

• Screen damage
• Back-glass damage
• Accidental drops
• Accidental liquid damage
• Other accidental hardware damage
• Battery service when eligible
• Apple technical support
• Apple-authorized repair service

All benefits apply during the applicable 1-year plan period and are subject to the specific plan terms and conditions.

Important Exclusions

The following may not be covered, subject to the applicable plan terms:

• Intentional damage
• Normal wear and tear
• Cosmetic damage that does not affect functionality
• Unauthorized modifications
• Damage caused by misuse
• Fraudulent claims
• Damage specifically excluded under the plan terms
• Theft or loss unless specifically included in the purchased plan

Theft & Loss

Important: Protect+ with AppleCare Services should not automatically be advertised as Theft & Loss coverage.

Theft and Loss protection is included only where the specific Protect+ plan purchased expressly provides such coverage.

This product should therefore be described as an accidental damage protection and AppleCare Services plan, unless your particular SKU/plan documentation specifically confirms Theft & Loss coverage.

Battery Protection

Protect+ with AppleCare Services includes battery service when the battery health falls below 80% of its original capacity, subject to the applicable plan terms.

Battery protection applies during the 1-year coverage period.

iCloud+ Storage

Where included with the applicable plan, customers receive 50GB of iCloud+ storage.

The 50GB iCloud+ benefit is provided as part of the applicable 1-year Protect+ plan, subject to the plan’s subscription terms.

The additional cloud storage can be used for:

• iPhone backups
• Photos
• Videos
• Files
• App data
• Other supported iCloud content

Technical Support

Priority support is available during the 1-year plan validity and helps customers with:

• iOS
• iCloud
• Apple Account
• Apple apps
• iPhone features
• Device setup
• Software troubleshooting
• Apple services

Protect+ with AppleCare Services  Simple FAQs

1. Protect+ with AppleCare Services kya hai?

Ye aapke iPhone 18 Pro ke liye 1 saal ka protection plan hai. Isme accidental damage protection ke saath Apple ki authorised service aur technical support bhi milta hai.

2. Ye plan kitne time ke liye hai?

Ye plan 1 saal / 12 months ke liye valid hai.

3. Kya ye iPhone 18 Pro ke liye available hai?

Haan, ye plan eligible iPhone 18 Pro ke liye hai.

4. Kya accidental damage cover hota hai?

Haan. 1 saal ke plan period mein eligible accidental damage cover hota hai, jaise phone girne se damage hona, screen tootna ya accidental liquid damage.

5. Screen ya back glass tootne par kitna charge lagega?

Eligible screen ya back glass damage ke liye ₹2,500 service fee lagegi.

6. Agar phone ko koi aur accidental damage ho jaye to?

Other eligible accidental damage ke liye ₹8,900 service fee lagegi.

7. Kya phone mein paani ya liquid chala jaye to cover milega?

Haan, eligible accidental liquid damage cover ho sakta hai, plan ke terms ke according.

8. Kya battery replacement bhi included hai?

Haan. Agar battery health 80% se neeche chali jaati hai, to eligible battery service plan ke according cover ho sakti hai.

9. Kya Apple ki service bhi milegi?

Haan. Is plan mein AppleCare Services included hain, jisse eligible Apple-authorised service aur support milta hai.

10. Phone ki repair kahan hogi?

Eligible repair Apple Store ya Apple Authorised Service Provider ke through ho sakti hai.

11. Kya original Apple parts use honge?

Haan, eligible repairs mein genuine Apple parts use kiye jaate hain, jahan applicable ho.

12. Kya iCloud+ bhi milega?

Haan, applicable plan mein 50GB iCloud+ storage included hai.

13. 50GB iCloud+ kitne time ke liye milega?

Ye benefit applicable 1-year Protect+ plan ke saath milta hai, plan ke terms ke according.

14. Kya ghar se phone pickup aur delivery ki facility hai?

Eligible locations, especially major metro cities mein doorstep pickup and drop available ho sakta hai.

15. Kya phone same day repair ho sakta hai?

Kuch selected locations aur repairs mein same-day repair available ho sakta hai. Ye parts availability aur service-center availability par depend karta hai.

16. Kya phone chori ho jaye to cover milega?

Is Protect+ plan mein Theft cover automatically included nahi maana jaata. Theft cover tabhi milega jab aapke specific plan mein clearly mentioned ho.

17. Agar phone kho jaye to kya cover milega?

Loss cover bhi automatically included nahi hai. Ye sirf tab applicable hoga jab aapke specific plan mein loss protection clearly included ho.

18. Kya Apple Support bhi milega?

Haan. Plan ke 1-year period mein Apple experts se technical help aur support mil sakta hai.

19. Kya normal scratches aur normal wear & tear cover hoga?

Nahi. Normal use se hone wale scratches, wear & tear ya general ageing usually accidental damage mein nahi aate.

20. Kya sirf cosmetic damage cover hota hai?

Agar damage sirf looks ko affect karta hai aur phone properly kaam kar raha hai, to cosmetic damage generally cover nahi hota.

21. Kya main 1 saal mein multiple times accidental damage claim kar sakta hoon?

Haan, eligible accidental damage ke liye 1-year plan period mein multiple claims ki facility plan terms ke according available hai. Har eligible repair par applicable service fee lagegi.

22. 1 saal complete hone ke baad kya hoga?

1 saal complete hone ke baad Protect+ coverage aur included benefits normally end ho jaate hain, jab tak applicable plan mein renewal ya extension available na ho.

23. Kya Protect+ insurance hai?

Protect+ ek device protection and service plan hai. Isko normal insurance policy ke roop mein nahi maana jaana chahiye.