Description

Protect+ with AppleCare Services for iPhone Duo

Complete Protection and Apple Expert Support for Your iPhone Duo

Protect your eligible Apple iPhone Duo with Protect+ with AppleCare Services, a device protection plan designed to provide accidental damage coverage, Apple-authorised repairs and priority technical support from Apple experts.

Whether your device experiences accidental damage from a drop or liquid spill, Protect+ can help reduce eligible repair costs through Apple’s authorised service network. Coverage, repair options and service fees are subject to the applicable plan terms and the specific device’s eligibility.

Key Features and Benefits

• 1-Year Protection Plan: Coverage for one year from the plan purchase date, subject to the plan terms.
• Accidental Damage Protection: Coverage for eligible accidental damage, including damage caused by drops and liquid spills.
• Apple-Authorised Repairs: Eligible repairs are handled by trained technicians using genuine Apple parts.
• Priority Apple Support: Get assistance from Apple experts with eligible hardware, software, iOS and Apple app questions.
• Battery Service: Eligible battery service is available at no additional charge if battery capacity falls below 80% of its original capacity, subject to plan terms.
• 50GB iCloud+ Storage: Complimentary iCloud+ storage benefit for eligible plans, subject to activation and redemption conditions.
• Convenient Repair Options: Pickup and delivery or same-day repair may be available in eligible locations, depending on the device and repair type.
• Global Service Support: Eligible service may be available internationally, subject to local service availability and plan conditions.

Accidental Damage Protection

Protect+ with AppleCare Services is designed to help with eligible accidental damage during the plan’s active coverage period.

Covered incidents may include:

• Accidental drops and physical damage
• Eligible screen damage
• Eligible liquid damage
• Other accidental damage covered under the plan

A service fee applies to eligible accidental damage repairs. The applicable fee depends on the type of damage and the specific plan terms.

Battery Service

If the battery capacity falls below 80% of its original capacity, eligible battery service may be provided at no additional charge, subject to Apple’s diagnostic assessment and the plan terms.

Battery damage caused by an accidental incident may be subject to the applicable accidental damage service fee.

Apple Expert Support

Get priority support from Apple experts for eligible questions related to your device, iOS, iCloud and Apple apps. Support is available through Apple’s designated support channels, subject to availability and plan terms.

Repair and Service Options

Eligible repairs can be arranged through Apple Stores and Apple Authorised Service Providers. Pickup and delivery or same-day service may be available in selected locations.

Availability depends on the device model, repair requirements and service location.

Important Coverage Information

• The plan is intended for eligible devices and covered incidents.
• Accidental damage repairs are subject to applicable service fees.
• Theft and loss are not covered under the standard Protect+ with AppleCare Services plan.
• Cosmetic damage that does not affect functionality and pre-existing damage may be excluded.
• Battery service is subject to eligibility and diagnostic assessment.
• The exact iPhone Duo plan price, eligibility and component-specific repair fees must be confirmed before purchase.
• Coverage begins from the plan purchase date, subject to the applicable terms.